Like many in the industry, MetaPower strives to understand and minimize the risks associated with incidents. Our latest tool continues this quest. We have worked in the heavy industries for many years. This experience with incident reporting, investigations, and corrective action has convinced us that the next Process Safety milestone to tackle is the tendency for front-line individuals to abandon established protocols in moments of “unusual occurrences”.
At such times, competent people behave contrary to procedures, or even good sense. We have learned that virtually every incident is attributable to human error. The individuals involved simply abandon established protocols. MetaPower has concluded that this is largely a cultural phenomenon. That is, such spurious behavior is the result of subconscious values, beliefs and assumptions held by the individual and his work group. At times these social pressures can be expected to supersede the normal protocols that are designed to prevent accidents. We continue to ruminate on this two-part question:
“How can we measure the front line organization and identify a behavioral propensity to vary from protocol?” and
“Would such a cultural-based, Leading Indicator add to a facility’s armor against catastrophic accidents?”
MetaPower has developed an automated assessment tool that addresses the behavior …